Carer advocacy – one-to-one support for families, partners and friends

Caring for a loved one with a serious mental illness can be challenging - especially in times of crisis - and sometimes carers feel very isolated or overwhelmed.Our team of dedicated Carer Advocates can offer one-to-one help to support and empower relatives, partners or friend to cope more effectively with the impact of mental illness.

A Carer Advocate can meet with a carer at one of our local offices or at another location convenient for the carer.

Where we work:

Our one-to-one advocacy service operates in the following the areas and specialisms:

  • Health and Social Care Trust (Derry/Limavady/Strabane)
  • Belfast Health and Social Care Trust
  • Southern Health and Social Care Trust
  • South Eastern Health and Social Care Trust
  • Specialist Carer Advocacy and Support Services
  • Personality Disorder Carer Advocacy and Support Service: operating across the Belfast Health and Social Care Trust area
  • Shannon Clinic Carer Advocacy and Support Service: provides dedicated time to working with families, friends and partners with loved ones accessing Shannon Clinic services
  • Beechcroft Regional CAMHS Unit: provides support to parents / guardians who are caring for a young person engaged with the regional CAMHS unit

If you think someone you have met could really benefit with one-to-one support and advocacy from a CAUSE Carer Advocate, please either forward a short email referral form , or alternatively call us on 028 90 650 650.

Our Helpline service

The CAUSE Helpline provides you with access to support and information from our dedicated team of Carer Advocates all who have direct personal experience of supporting a loved one with mental illness.

Our Helpline is available for carers to contact the following hours:

  • Monday, Wednesday & Friday: 10 am – 4 pm
  • Tuesday & Thursdays: 12 pm – 8 pm

Call our Helpline on 0845 60 30 29 1

CAUSE support groups

CAUSE facilitates local monthly support groups which meet at local venues across NI. Support groups provide families, partners and friends caring for loved ones with the opportunity to share and access help with other carers. We know people can find talking and asking about mental illness difficult.

Our support groups not only offer carers a safe and confidential space to talk, learn about mental illness and services, but also connect with other people who are dealing with similar issues.Please find details of our monthly regional network of local groups below.

To connect a carer to a support group in their local area, please contact us on 028 90 650 650 or complete our carer referral form.

Belfast Health and Social Care Trust

  • North Belfast, Everton Centre Crumlin Road
  • West Belfast, Culturlann, Falls Road
  • South Belfast, Ravenhill Road
  • East Belfast, Ballyhackamore Library
  • Personality Disorder Carers Support Group, Belfast Central Library

Southern Health and Social Care Trust

  • Banbridge
  • Newry
  • Dungannon

Western Health and Social Care Trust

  • Derry/Londonderry:

South Eastern Health and Social Care Trust

  • Lisburn
  • Newtownards

Training for carers

Learning about mental illness, services and practical information is essential to help carers support their loved one and key to maintaining their own well-being and resilience as a carer. CAUSE provides a wide range of training and information sessions to enhance the knowledge, confidence and skills of relatives, partners and friends caring for loved ones who have experienced serious mental illness.

To see forthcoming courses and workshops for carers, please see our training section.

Facilitating social activities and promoting carer events.

We liaise with health and social care trusts and other organisations to co-ordinate a fun activities each year designed to give carers a break from caring. We aim to provide information on and facilitate – where we have resources - recreational and social events where carers can relax, meet other carers and most of all, take time out for themselves. It is important to note what we can offer in each area is subject to resources.

For more information on any carer’s / mental health events organised by CAUSE or other organisations, please check our news & policy page