Talk to us What is the purpose of the Support Mail service? The purpose of the service is to provide support and information about issues relating to those people affected by someone's mental illness. To actively listen to concerns or questions a mental health carer might have. To identify the most appropriate options for the mental health carer at that time and to inform him or her of appropriate, alternative services available within CAUSE and externally. Who is the Support Mail Service for? This service is for individuals who are seeking support and information to cope with whilst supporting someone living with a complex mental health illness. Sometimes it can feel too difficult to pick up the phone and talk with someone about what is troubling us, so writing might be an easier option for some people. How can I contact CAUSE for support? Get in touch via our support mail on [email protected]. We endeavour to answer all queries as quickly as possible and within 48 hours.