I need urgent help If you want to speak to someone right now, the quickest route is to access emergency services. Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair. No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair, Lifeline is here to help. Lifeline counsellors are available 24 hours a day, seven days a week to listen and help, in confidence. Lifeline also provides support and guidance to families and carers, concerned friends, professionals, teachers, youth workers, clergy and communities. Remember, Lifeline is available 24 hours a day, seven days a week. Just call. At present Lifeline cannot respond to online requests for help and support.