We have brought together information on a wide range of community based support services available to you and your loved one across NI. 

Other support services


Action Mental Health works to improve the health and well-being of people with mental health needs or learning disabilities, by creating opportunities for progression towards independence and employment. 

Level 2   Fisherwick Building    9 Upper Queen Street  Belfast BT1 6FB                          Tel. 028 9027 8283                          www.amh.org.uk

Addiction NI provides support and treatment to people affected by alcohol or drug addiction. There are also support services available for spouse/partners and other family members concerned about someone else's addiction problem.                                                                           

40 Elmwood Avenue  Belfast BT9 6AZ                          Tel. 028 9066 4434                          www.addictionni.com


Advice NI provides information on the network of independent advice centres across NI in addition to providing advice services, training and involvement in related policy work.

1 Rushfield Avenue    Tel: 028 9064 5919                         www.adviceni.net

Al-Anon/Alateen (which includes Alateen for younger members) offers hope and help to families and friends of alcoholics, through information, support and advice.                        

Al-Anon Info Centre Peace House   224 Lisburn Road  Belfast BT9 6GE    Tel. 028 9068 2368                 www.al-anonuk.org.uk

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.                   

Central Office   7 Donegall Street Place  Belfast BT1 2FN    Tel. 028 9043 4848                        www.alcoholicsanonymous.ie

National Helpline 0845 769 7555


ASCERT work in partnership with the community to address substance misuse by providing a range of information, support and training to empower people to make a positive difference where alcohol and drug related issues damage lives.

23 Bridge Street  Lisburn Co. Antrim BT27 4TZ.                   Tel. 028 9260 4422                         www.ascert.biz

Aware Defeat Depression aims to assist people in NI whose lives are directly affected by depression. Support services include training courses, information, support groups, helpline and educational workshops.    

40-44 Duncairn Gardens   Belfast BT15 2GG                         Tel. 028 9035 7820                         www.aware-ni.org.uk

Aware Defeat Depression Helpline operates Mon -Fri 10am to 4pm Tel: 0845 12 02 96 1 


Belfast Carers' Centre has been providing support and information to carers in the Greater Belfast area since 1997.

The Mount  2 Woodstock Link   Belfast, BT6 8DD               Tel: 028 9073 0173                          www.carers-centre.org


Carers4PD is a voluntary service dedicated to providing information, support and advocacy for carers of people diagnosed with a Personality Disorder with online discussion fora. It is staffed by volunteer carers who have a great deal of experience in caring for people diagnosed with Borderline Personality Disorder.                   

                                                                     www.carers4pd.co.uk


Carers Matter provides confidential advice, information and support to Carers living throughout Craigavon, Banbridge, Armagh and Dungannon districts.                                                                                                       

Old Tech School Building  Downshire Road  Banbridge  BT323JY                    Tel. 028 4062 7581        www.carersmatter.com     

                                                                                                      

Carers Northern Ireland provides support and information on benefits and carer's rights to carers across Northern Ireland.

3rd Floor  58 Howard Street  Belfast BT1 6JP                           Tel. 028 9043 9843                          www.carersni.org

Children's Law Centre provides information on legal issues to children and young people.     

3rd Floor   Philip House    123-127 York Street   Belfast BT15 1AB    Tel. 028 9024 5704          www.childrenslawcentre.org


Citizens Advice Bureau offers information and advice throughout Northern Ireland with a regional network of local centres.

58 Howard Street  Belfast BT1 6PJ                           Tel. 03001 233233                           www.citizensadvice.co.uk


Commissioner for Older People for Northern Ireland The Commissioner for Older People for Northern Ireland has promotional, advisory, educational and general investigatory duties and powers. The office champions the rights and interests of older people throughout Northern Ireland and speaks with a strong voice on the contribution older people make and on the issues and problems they face.

Equality House   7-9 Shaftesbury Square    Belfast BT2 7DP       Tel. 028 9089 0892                          www.copni.org


Contact is an independent counselling service for NI, raising awareness of the value of professional counselling for people of all ages.

1st Floor   Lanyon Building   Jennymount   North Derby Street  Belfast BT15 3HL   Tel. 028 9074 4499                  www.contactni.com


Crossroads Caring for Carers aims to meet the needs of carers by providing them with a much-needed break whilst providing peace of mind that their loved one is well taken care of by a Crossroads care attendant. Crossroads Caring for Carers also provides dedicated support services to younger carers. 

7 Regent Street  Newtownards BT23 4AB               Tel. 028 9181 4455                         www.crossroadscare.co.uk

Cruse provides a counselling service for the bereaved.

Graham House  Knockbracken Healthcare Park   Saintfield Road   Belfast BT8 8BH  Tel. 028 9079 2419    www.cruse.org.uk

Helpline: 0844 4779400

Debt Action NI offers free, confidential and impartial debt and money advice services across NI to help people manage their money and debt issues so they can take back control.

Freephone: 0800 917 4607 or text ‘ACTION’ to 81025                        www.debtaction-ni.net

Disability Action works to ensure that people with disabilities attain their full rights as citizens, by supporting inclusion, providing advocacy, influencing government policy and changing attitudes in partnership with disabled people.

Portside Business Park   189 Airport Road West   Belfast BT3 9ED   Tel: 028 9029 7880                        www.disabilityaction.org

Eating Disorder Association NI offer help and information to people who are affected by anorexia, bulimia or binge eating disorder and their friends and family                                                                                                            

28 Bedford Street   Belfast BT2 7EF                          Tel: 028 9023 5959                       www.eatingdisordersni.co.uk

Emergence is a service user-led organisation supporting all people affected by personality disorder including service users, carers, family and friends and professionals.  Emergence provide support, advice and information specific to personality disorder and also works to increase public and professional understanding of personality disorder.

London Office   10 Netherwood Road   London W14 0BJ   Tel:  0208 233 2854/2855              www.emergenceplus.org.uk

Federation of Experts by Experience (Febes) Febes is an information sharing network linking people across NI who have experienced mental health crises or use the mental health services 

                                                                                                    www.febe.org.uk

Hearing Voices Network is committed to offering help and support to people who hear voices

c/o Sheffield Hearing Voices Network   Limbrick Day Service   Limbrick Road  Sheffield S6 2P  Tel: 0114 2718210                         www.hearing-voices.org

Housing Rights Service aims to increase the availability of information on housing in Northern Ireland, to help people find the answers to their own housing concerns and to prevent homelessness and provides comprehensive guidance and resources through Housing Advice NI.

10-12 High Street   Belfast BT1 2BA                         Tel: 028 9024 5640                        www.housingadviceni.org

Inspire  is a charity and social enterprise promoting wellbeing for all through mental health in UK and Ireland.

Lombard House    10-12 Lombard Street  Belfast BT1 1RD  Tel: 028 9032 8474                        www.inspirewellbeing.org

   

Irish Advocacy Network (I.A.N.) an island-wide, user-run, user-led peer advocacy network, which provides independent support to people experiencing mental health difficulties.

Graham House   Knockbracken Healthcare Park  Saintfield Road  Belfast BT8 8BH                        Tel: Head Office 00353 47 38918       www.irishadvocacynetwork.com

LAMP (Life After Mental Health Problems) provides independent peer advocacy and listening ear service for people experiencing mental health problems. LAMP is run by people who have/are using mental health services and who understand the experience.

Alpha House   3 Rosemary Street   Belfast, BT1 1QA                      Tel: 028 9024 2982

Law Centre NI promotes social justice and provides specialist legal support to advice giving organisations and disadvantaged individuals.

124 Donegal Street     Belfast BT1 2GY                       Tel: 028 9024 4401                           www.lawcentreni.org

Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair. No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair. '24/7'

                             Freephone service 0808 808 8000                        www.lifelinehelpline.info

Lighthouse works for those bereaved through suicide or other sudden death. Lighthouse is an organisation committed to providing support services to families who have lost loved ones and for those who are in crisis. 

187-189 Duncairn Gardens   Belfast BT15 2GF                      Tel. 028 9075 5070                           www.lighthouseireland.org  

MIND is a leading mental health charity in England and Wales who work to create a better life for everyone with experience of mental distress.

                                        Mindinfoline: 0300 123 3393                     www.mind.org.uk

Mind Yourself provides peer support to people who experience mental health problems in the Foyle area.

17-21 Bishop Street     Londerry/Derry BT48 6PR         Tel: 028 7126 3461   www.mindyourselffoyleadvocates.org

Mindwise provides a wide range of community support, housing, advice, volunteering programmes and advocacy services for people with severe mental illness.

 'Wyndhurst'     Knockbracken Health Care Park    Saintfield Road  Belfast BT8 8BH  Tel: 028 9040 2323                             www.mindwisenv.org

National Drugs Helpline is a 24-hour, seven-days a week, free and confidential telephone service that offers advice and information for those who are concerned, or have questions, about drugs. The service is available to anyone.

                                            Tel: 0800 776600                                www.urban75.com/Drugs/helpline

Newry & Mourne Carers Centre Provides a range of information and support services to carers in the local area.

6-8 Savages Terrace   Corry Square    Newry BT35 6AT                   Tel. 028 3026 7015                              www.carers-nm.org

NEXUS NI offer counselling to survivors of childhood sexual abuse, victims of sexual violence including those who have experienced rape and sexual assault.

119 University Street    Belfast                                 Tel. 028 9032 6803                              www.nexusinstitute.org

Niamh Louise Foundation provides suicide awareness, prevention, intervention and postvention services across the areas of Armagh, Tyrone and further afield, particularly to rural areas.                                                                                                   

32 Coalisland Road   Killybrackey  Dungannon  Co. Tyrone   BT71 6LA   Tel: 028 8775 3327  www.niamhlouisefoundation.com

NI Commissioner for Children and Young People (NICCY) promotes and safeguards the rights and best interests of children and young people to help them challenge and change the world in which they live.

Equality House   7-9 Shaftesbury Square   Belfast BT2 7DP    Tel: 028 9031 1616                           www.niccy.org

NI Human Rights Commission aims to protect and promote the human rights of everyone in Northern Ireland in law, policy and practice.

Temple Court   39 North Street  Belfast BT1 1NA                     Tel: 028 9024 3987                          www.nihrc.org

NSPCC provides services to children, young people, parents and carers who are experiencing difficulties in their lives, as a result of emotional, physical, sexual abuse and or neglect. Service is offered to children between the ages of 3 -17 yrs.

NSPCC NI Regional Office                                                                                                                        Jennymount Industrial Estate                                                                                                                              North Derby Street                                                                                                                                       Belfast BT15 3HN                  Tel: 028 9035 1135                           http://www.nspcc.org.uk

Parenting NI aims to promote positive parenting by providing support, training and information on family issues.

42 Dublin Road    Belfast BT2 7HN                    Tel: 028 9031 0891                          www.parentingni.org

Parents Advice Centre Helpline:  0808 8010722

PIPS (Public Initiative for the prevention of Suicide and self-harm)

279-281 Antrim Road   Belfast BT15 2GZ                   Tel: 028 9080 5850

Praxis Care is a major provider of services for adults and children with a learning disability, mental ill health, acquired brain injury and for older people, including people with dementia.

25/31, Lisburn Road     Belfast BT9 7AA                     Tel: 028 9023 4555                         www.praxisprovides.com


Relate NI offers a variety of specialist counselling services including teen, family, domestic abuse, sexual abuse, relationship and separation counselling.

3 Glengall Street  Belfast BT12 5AB                  Tel: 028 9032 3454                           www.relateni.org

RQIA: The Regulation and Quality Improvement Authority (RQIA) is Northern Ireland's independent health and social care regulator. In its work RQIA encourages continuous improvement in the quality of health and social care services through a programme of inspections and reviews.

9th Floor Riverside Tower   5 Lanyon Place    Belfast BT1 3BT                    Tel: 028 9051 7500                          www.rqia.org.uk

Samaritans listening ear to those in distress across Northern Ireland.

5 Wellesley Avenue   Belfast BT9 6DG      Tel. 028 9066 4422                           www.samaritans.org

Helpline 24 hr. 08457 90 90 90

SANELINE for anyone coping with mental illness.

Helpline 6pm to 11pm 7days a week 0845 7678000                       www.sane.org.uk

Threshold is a key provider of specialist therapeutic services for children, adolescents, adults and older people who suffer from mental health problems.

432 Antrim Road    Belfast  BT15 5GB                Tel: 028 9087 1313                           www.threshold-services.co.uk

Volunteer Now advertises a wide range of volunteering opportunities across NI in addition to providing training, information, guidance and support to volunteer-involving organisations on issues of good practice and policy regarding volunteering and volunteer management.

129 Ormeau Road     Belfast BT7 1SHE                 Tel: 028 9023 2020                           www.volunteernow.co.uk

Wave Trauma Centre is a grass roots, cross-community charity offering care and support to people bereaved, injured or traumatised as a result of 'The Troubles' in Northern Ireland; irrespective of religious, cultural or political belief.

5 Chichester Park South    Belfast                         Tel: 028 9077 9922                           www.wavetraumacentre.org.uk 

Women's Aid offer help with domestic violence and providing services for women and children.

129 University Street   Belfast BT7 1HP       Helpline 24 hr. 0800 9171414        www.womensaidni.org

YoungMinds provides information and advice for anyone with concerns about the mental health of a child or young person and is committed to improving the emotional well-being of children and young people.

Helpline 0808 802 5544                                                                    www.youngminds.org.uk

Zest delivers a range of support and counselling services to individuals who self-harm and their families.

15a Queen Street  Londonderry/Derry BT48 7EQ   Tel: 028 7126 6999                               www.zestni.org